Hotel Assistant General Manager

The Mecklen Hotel a Tribute Portfolio by Marriott

Hotel Assistant General Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Candidates with Food & Beverage experience preferred. Responsibilities: • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Consult with the general manager to ensure that all guest service standards are met daily Qualifications: • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role • Showcase exceptional organizational, communication, and problem-solving skills • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field • Must have at least 3 or more years of experience in the hospitality field