The Hotel Audio Visual (AV) Technician sets up, operates, and troubleshoots audio, video, lighting, and conferencing equipment for meetings, banquets, and events. They ensure technical, high-quality execution, manage client AV needs according to banquet event orders (BEOs), and maintain equipment, ensuring high customer satisfaction in a fast-paced environment. Responsibilities: • Event Support: Set up, operate, and dismantle microphones, sound systems, projectors, video displays, and lighting. • Technical Troubleshooting: Quickly diagnose and resolve AV issues during live events to prevent disruptions. • Client Interaction: Meet with clients to review AV requirements, ensure equipment meets their needs, and provide support throughout the event. • Equipment Maintenance: Clean, test, and perform preventive maintenance on gear to ensure it is in good working order. • Cable Management: Properly dress, tape down, and secure all cabling for safety and aesthetics. • Compliance: Adhere to safety, security, and company policies, including following specific brand standards. Qualifications: • Technical Knowledge: Proficiency in audio systems (mixers, microphones), video systems (projectors, LED walls), and video conferencing tools (Zoom, Teams). • Problem-Solving: Ability to think quickly and resolve technical issues under pressure. • Customer Service: Strong communication skills to interact professionally with guests and hotel staff. • Physical Stamina: Ability to lift, carry, and move heavy AV equipment. • Education/Experience: High school diploma or equivalent is typical; experience in hospitality AV, event production, or a related field is usually required. Compensation: $23.71 - $25.89 hourly
• Event Support: Set up, operate, and dismantle microphones, sound systems, projectors, video displays, and lighting. • Technical Troubleshooting: Quickly diagnose and resolve AV issues during live events to prevent disruptions. • Client Interaction: Meet with clients to review AV requirements, ensure equipment meets their needs, and provide support throughout the event. • Equipment Maintenance: Clean, test, and perform preventive maintenance on gear to ensure it is in good working order. • Cable Management: Properly dress, tape down, and secure all cabling for safety and aesthetics. • Compliance: Adhere to safety, security, and company policies, including following specific brand standards.