Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel director of front office to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Make sure to adhere to the front desk budget and put in orders for office supplies as needed • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Generate occupancy reports and compile financial information for the general manager • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Qualifications: • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Experience with MS office and bookkeeping skills desired • Showcase exceptional multitasking, communication, and management skills • Prior hospitality experience of 1 year is required for this position • Applicants must have a high school diploma or GED • Hilton experience preferred

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