Individual must have excellent communication skills, great customer service experience, an excellent driving record. Individual will be transporting guests to and from the airport. Hours for this position is full time and individual must be flexible to work weekdays as well as weekends. A copy of driving record is required.

Essential Functions and Duties:

Valid driver license

Transport guests to and from the airport adhering to all traffic rules and regulations.

Assist passengers with boarding, exiting, and handling luggage, ensuring a safe and courteous experience.

Maintain the cleanliness and operational condition of the van.

Communicate with hotel staff and guests via two-way radio and in person, providing friendly and professional service.

Greet and acknowledge guests, providing information about the hotel and local attractions as needed.

Follow safety protocols, including wearing seat belts and following all traffic laws.

Monitor and report any vehicle issues or necessary repairs to the supervisor.

Assist with other hotel duties as needed, such as delivering guest items or performing bell services.

Maintain high standards of personal appearance and grooming, in compliance with the hotel dress code.

Qualifications

High school diploma or equivalent required.

Previous experience in guest services, transportation, or valet preferred.

Strong interpersonal and communication skills.

Excellent knowledge of local roads and Richmond area attractions.

Ability to work independently and remain calm and composed under pressure.

Must be clean-cut, neat in appearance, and consistently punctual.