We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Field customer complaints when necessary • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Communicate with housekeeping to make sure guest rooms are ready • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Exhibits working knowledge of Microsoft Office and reservation management systems • High school graduate, GED recipient, or equivalent • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Well-versed in taking telephone calls and handling stressful situations • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $14 - $15 hourly

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment