Hotel Front Desk Agent

Marriott Hotels

Hotel Front Desk Agent

Perry, GA
Full Time
Paid
  • Responsibilities

    We are seeking a reliable, professional, and customer-focused Front Desk Associate to join our team at the dual-brand Fairfield by Marriott and TownePlace Suites in Perry, GA. This position is ideal for someone who enjoys working in a fast-paced hospitality environment and is committed to delivering exceptional guest experiences. Must be flexible to work both shifts: • 7:00 AM – 3:00 PM • 3:00 PM – 11:00 PM Availability required for weekdays and weekends , including holidays Responsibilities: • Greet and welcome guests with a friendly and positive attitude • Check guests in and out efficiently using hotel management systems • Handle reservations, cancellations, and modifications • Respond to guest inquiries, requests, and concerns promptly and professionally • Maintain accurate records of room availability and guest accounts • Coordinate with housekeeping and maintenance to ensure guest satisfaction • Follow all company policies, procedures, and brand standards Qualifications: • Previous hotel front desk or customer service experience preferred • Strong communication and interpersonal skills • Ability to multitask and stay organized in a busy environment • Basic computer skills and the ability to learn hotel systems • Professional appearance and demeanor • Reliable and punctual with a strong work ethic Compensation: $14 - $16 hourly

    • Greet and welcome guests with a friendly and positive attitude • Check guests in and out efficiently using hotel management systems • Handle reservations, cancellations, and modifications • Respond to guest inquiries, requests, and concerns promptly and professionally • Maintain accurate records of room availability and guest accounts • Coordinate with housekeeping and maintenance to ensure guest satisfaction • Follow all company policies, procedures, and brand standards