We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! We are hiring FT and PT. Open House Hiring Date-Come in Friday, June 27th, for interviews on the spot. 10 am to 4 pm COURTYARD BY MARRIOTT CANTON 4375 Metro Circle NW, Canton, Ohio 44720 Responsibilities: • Connect with the housekeeping department to ensure guest accommodations are ready • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Handle customer complaints as necessary • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: • High school graduate, GED recipient, or equivalent • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills • Has experience answering telephone calls and troubleshooting stressful situations • Has previous experience or working knowledge of Microsoft Office and reservation management systems

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