Are you passionate about hospitality and creating unforgettable guest experiences? Topside Inn is looking for a friendly and service-oriented seasonal Front Desk Agent to join our guest services team. You’ll be the first point of contact for our guests, ensuring smooth check-ins and check-outs, answering inquiries, handling reservations, and assisting with any needs that arise during their stay. If you thrive in a welcoming, team-focused environment and love interacting with people, we’d love to hear from you! Responsibilities: What You’ll Do: • Greet guests warmly, manage check-ins and check-outs, and provide room keys and information. • Handle reservations in-person, online, and via phone, ensuring accuracy in guest accounts. • Respond to guest inquiries about rooms, amenities, rates, and special requests. • Address and resolve guest concerns with professionalism and care. • Communicate with housekeeping to ensure rooms are prepared for new arrivals. Qualifications: What We’re Looking For: • Excellent customer service, communication, and organizational skills. • Ability to multitask and handle stressful situations with ease. • Experience in hospitality, front desk operations, or guest services (1+ year preferred). • High school diploma, GED, or equivalent. Compensation: $18 - $20 hourly

• What You’ll Do: • Greet guests warmly, manage check-ins and check-outs, and provide room keys and information. • Handle reservations in-person, online, and via phone, ensuring accuracy in guest accounts. • Respond to guest inquiries about rooms, amenities, rates, and special requests. • Address and resolve guest concerns with professionalism and care. • Communicate with housekeeping to ensure rooms are prepared for new arrivals. • Maintain accurate records and perform light bookkeeping tasks.