Hotel Front Desk Agent

Uptown Oasis San Jose Airport

Hotel Front Desk Agent

San Jose, CA
Full Time
Paid
  • Responsibilities

    Hotel Front Desk & Agent

    Full-Time & Part-Time

    Join Our Guest Experience Team!

    We are hiring friendly, dependable, and professional Front Desk Agents who enjoy working with people and providing excellent guest service.

    Responsibilities

    • Greet and assist hotel guests
    • Handle check-ins, check-outs, and reservations
    • Answer phones and respond to guest requests
    • Process payments accurately
    • Coordinate with Housekeeping and Maintenance
    • Resolve guest concerns professionally
    • Maintain an organized and welcoming front desk

    Qualifications

    • Hotel experience is ideal but not required
    • Customer service experience preferred
    • Friendly, professional, and dependable
    • Good communication and computer skills
    • Technically savvy, with fluency in Google Workspace and comfort using Windows PCs & iOS devices
    • Experience with hotel PMS/POS software; familiarity with Mews is a huge plus but not mandatory
    • Able to multitask in a busy environment
    • Flexible availability, including weekends and holidays
    • Bilingual is a plus!

    Full-Time & Part-Time Positions Available

    Apply Today!

    If you are energetic, reliable, and passionate about hospitality, we would love to hear from you.