Hotel Front Desk Attendant

ARK Hospitality

Hotel Front Desk Attendant

St. Louis, MO
Paid
  • Responsibilities

    We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Candlewood Suites St Charles Extended Stay America Fenton Responsibilities: • Take reservations in person, via email, or over the phone, including group bookings. • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. • Manage guest check-ins and check-outs appropriately • Provide guests with information about hotel amenities, dining, and travel directions. • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Qualifications: • Proven customer service experience with a strong guest-focused mentality • Availability to work flexible schedules, including weekends and holidays. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Experience in hospitality or customer service is preferred but not required. Compensation: $16+ an hour