We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready • Field customer complaints when necessary • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications: • High school graduate, GED recipient, or equivalent • Has experience answering telephone calls and troubleshooting stressful situations • Has previous experience or working knowledge of Microsoft Office and reservation management systems • 1+ year of hotel industry experience or related job preferred • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Compensation: $15 - $17 hourly

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