Hotel Front Desk Attendant

Comfort Inn & Suites — Chestertown, MD

Hotel Front Desk Attendant

Chestertown, MD
Paid
  • Responsibilities

    The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Part-time. Responsibilities: • Manage guest check-ins and check-outs appropriately • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Qualifications: • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Strong customer service skills with a guest-focused approach. • Availability to work flexible schedules, including weekends and holidays. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $16 hourly