We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Take reservations over the telephone, through emails and in person, including groups • Manage guest check-ins and check-outs appropriately • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications: • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Availability to work flexible schedules, including weekends and holidays. • Strong customer service skills with a guest-focused approach. • Experience in hospitality or customer service is preferred but not required. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Compensation: $16 hourly
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