We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Take reservations over the telephone, through emails and in person, including groups • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Handle guest check-ins, check-outs, and payment processing with accuracy. • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions Qualifications: • Availability to work flexible schedules, including weekends and holidays. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Experience in hospitality or customer service is preferred but not required. • Proven customer service experience with a strong guest-focused mentality • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Compensation: $15 - $17 hourly

•