We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. • Provide guests with information about hotel amenities, dining, and travel directions. • Take reservations in person, via email, or over the phone, including group bookings. • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Operate hotel switchboard, take calls and provide information and transfer calls Qualifications: • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proven customer service experience with a strong guest-focused mentality • Availability to work flexible schedules, including weekends and holidays. • Experience in hospitality or customer service is preferred but not required. Compensation: $18 hourly
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