Hotel Front Desk Attendant

Holiday Inn Express & Suites Beeville

Hotel Front Desk Attendant

Beeville, TX
Paid
  • Responsibilities

    We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Take reservations in person, via email, or over the phone, including group bookings. • Welcome guests warmly, determine their needs, and manage the registration process. • Handle guest check-ins, check-outs, and payment processing with accuracy. • Provide guests with information about hotel amenities, dining, and travel directions. Qualifications: • Strong customer service skills with a guest-focused approach. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience in hospitality or customer service is preferred but not required. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $10.50 - $11 hourly