Hotel Front Desk Attendant

Sonesta Select Boca Raton Town Center

Hotel Front Desk Attendant

Boca Raton, FL
Paid
  • Responsibilities

    We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Take reservations over the telephone, through emails and in person, including groups • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Qualifications: • Availability to work flexible schedules, including weekends and holidays. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proven customer service experience with a strong guest-focused mentality • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $15.50 - $16 hourly