Hotel Front Desk Attendant

Sonesta Select Boca Raton Town Center

Hotel Front Desk Attendant

Boca Raton, FL
Paid
  • Responsibilities

    We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Handle guest check-ins, check-outs, and payment processing with accuracy. • Take reservations over the telephone, through emails and in person, including groups • Operate hotel switchboard, take calls and provide information and transfer calls • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Qualifications: • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Availability to work flexible schedules, including weekends and holidays. • Strong customer service skills with a guest-focused approach. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $15.50 - $16 hourly