Hotel Front Desk Attendant

Woodspring Suites Davenport

Hotel Front Desk Attendant

Davenport, FL
Paid
  • Responsibilities

    We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Balance cash at the end of each shift and generate reports for the next shift. • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. • Manage guest check-ins and check-outs appropriately • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications: • Availability to work flexible schedules, including weekends and holidays. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience in hospitality or customer service is preferred but not required. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • This is a part-time position. Hours are 3 pm-11 pm and some overnights 11 pm-7 am. Must be able to work both shifts. Compensation: $15 hourly