195 S Colorado Ave Idaho Falls, ID 83402 Available Shifts: • 3:00 PM - 11:00 PM (Weekdays & Weekends) – Must be available to work any and all holidays. • 11:00 PM - 7:00 AM • Every other Wednesday • Thursday - Saturday We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. Help guests when needed. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Handle customer complaints as necessary • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Connect with the housekeeping department to ensure guest accommodations are ready • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Bookkeeping: keep accurate records of all hotel guest account information • Maintain a clean and organized front desk area • Assist with other hotel duties as needed Qualifications: • Must have graduated high school, received a GED or equivalent • Has experience answering telephone calls and troubleshooting stressful situations • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills • Strong communication and interpersonal skills • Proficiency with computers and reservation software (training provided) • Availability to work flexible shifts, including weekends and holidays • Reliable, punctual, and team-oriented Compensation: $11 - $13 hourly

• Maintain a clean and organized front desk area • Assist with other hotel duties as needed