We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Work with the housekeeping staff to ensure rooms are ready for new guests • Bookkeeping: keep accurate records of all hotel guest account information • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Field customer complaints when necessary • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fact-paced environment Qualifications: • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • High school diploma, GED, or equivalent • Has experience answering telephone calls and troubleshooting stressful situations • Has previous experience or working knowledge of Microsoft Office and reservation management systems • Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria Compensation: $12.50 hourly

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fact-paced environment