We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Bookkeeping: keep accurate records of all hotel guest account information • Connect with the housekeeping department to ensure guest accommodations are ready • Mitigate customer complaints as needed Qualifications: • Exhibits working knowledge of Microsoft Office and reservation management systems • 1+ year of hotel industry experience or related job preferred • High school graduate, GED recipient, or equivalent • Well-versed in taking telephone calls and handling stressful situations • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Compensation: $18 hourly

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