Hotel Front Desk Lead

Interurban Suites Hotel

Hotel Front Desk Lead

Tukwila, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Opportunity for advancement

    Wellness resources

    Hotel Front Desk Lead – Interurban Suites Hotel (A Dazzler Select by Wyndham)

    We are seeking a hands‑on, operations‑focused Hotel Front Desk Lead to support daily hotel operations and guest services. This role is ideal for someone who thrives in a fast‑paced environment, multitasks, and takes pride in delivering a polished, reliable guest experience.

    Key Responsibilities

    Lead front desk operations during assigned shifts

    Resolve escalated guest concerns with confidence and professionalism

    Coordinate with housekeeping and maintenance to ensure room readiness

    Audit daily transactions and maintain accurate records

    Enforce SOPs, safety procedures, and operational checklists

    Assist with scheduling, inventory, and front office reporting

    What You Bring

    Minimum 2 years of hotel front desk experience required

    Prior shift‑lead or supervisory experience preferred

    Strong communication and problem‑solving skills

    Familiarity with hotel PMS systems- Wyndham Synxis experience preferred.

    Why Join Us

    Competitive pay

    Paid time off

    Opportunity for advancement

    Training and wellness resources

    Schedule Full‑time, with weekend or evening availability as needed.