We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Generate occupancy reports and compile financial information for the general manager • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Hold responsibility for the front desk budget and order any necessary office supplies • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • High school diploma or equivalent certification required (GED) • Bookkeeping skills and experience with MS Office a plus • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • 1 year of previous experience working in the hospitality industry • Possess excellent management skills, communication skills, and multitasking skills Compensation: $17+ an hour

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