We’re in search of a hotel front desk manager who will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Handle the front desk budget and order office supplies as needed • Lead operations at the front desk and make sure guests have an exceptional stay • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Gather financial information and generate occupancy reports for the general manager • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • Hospitality experience of at least 1 year is required for this role • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • High school diploma or equivalent certification required (GED) • Showcase exceptional multitasking, communication, and management skills Compensation: $40,000

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