Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Lead operations at the front desk and make sure guests have an exceptional stay • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies • Handle the front desk budget and order office supplies as needed • Gather financial information and generate occupancy reports for the general manager Qualifications: • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Bookkeeping skills and experience with MS Office a plus • Showcase exceptional multitasking, communication, and management skills • Prior hospitality experience of 1 year is required for this position • Must possess a high school diploma or equivalent certification (GED) Compensation: $50,000

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