Are you looking for a rewarding leadership opportunity and have previous front desk leadership experience? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest • Generate occupancy reports and compile financial information for the general manager • Handle the front desk budget and order office supplies as needed • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • 1 year of previous experience working in the hospitality industry • Have superb communication skills, management skills, and multitasking skills • High school diploma or equivalent certification required (GED) • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field • Experience with MS office and bookkeeping skills desired Compensation: $45,000 - $50,000 yearly

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