We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Hold responsibility for the front desk budget and order any necessary office supplies • Lead operations at the front desk and make sure guests have an exceptional stay • Gather financial information and generate occupancy reports for the general manager • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Qualifications: • Applicants must have a high school diploma or GED • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • Possess excellent management skills, communication skills, and multitasking skills • Hospitality experience of at least 1 year is required for this role • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry

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