Hotel Front Desk Night Auditor

DoubleTree by Hilton Hotel Binghamton

Hotel Front Desk Night Auditor

Binghamton, NY
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Provide exceptional service to all hotel guests during their stay • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Complete additional bookkeeping, administrative, and accounting procedures as requested • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired • Great communications. and excellent customer service skills are required • Requires a flexible schedule that allows for overnight shift hours • High school diploma or equivalent required; some college preferred • Experience in the hospitality industry or guest services is preferred, but not required Compensation: $16 - $16.50 hourly