Hotel Front Desk Night Auditor

Doubletree by Hilton Atlanta Perimeter Dunwoody

Hotel Front Desk Night Auditor

Atlanta, GA
Paid
  • Responsibilities

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Process additional administrative, bookkeeping. and accounting procedures as required • Make sure every hotel guest has a pleasant stay • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Overnight shift; requires flexible hours • Great communications. and excellent customer service skills are required • Diploma or equivalent from high school is required; some college is desired