Hotel Front Desk Night Auditor

Hampton Inn Shawnee

Hotel Front Desk Night Auditor

Shawnee, OK
Full Time
Paid
  • Responsibilities

    Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Make sure every hotel guest has a pleasant stay • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Perform additional bookkeeping, administrative, and accounting procedures as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Overnight shift; requires flexible hours • Outstanding communication skills and excellent customer service skills are required • Experience in the hospitality industry or guest services is preferred, but not required Compensation: $12 hourly