Hotel Front Desk Night Auditor

Hampton Inn & Suites Cincinnati/Kenwood

Hotel Front Desk Night Auditor

Cincinnati, OH
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Provide exceptional service to all hotel guests during their stay • Process additional administrative, bookkeeping. and accounting procedures as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Shift is 11pm-7am Qualifications: • Great communications. and excellent customer service skills are required • Some college is preferred but a high school diploma or equivalent is required • Requires a flexible schedule that allows for overnight shift hours • Experience in the hospitality industry or guest services is preferred, but not required • Proficiency with computers is required; experience with reservation and accounting software is desired Compensation: $14 - $16 hourly

    • Shift is 11pm-7am