Hotel Front Desk Night Auditor

Maple Tree Inn, Hogan Hospitality

Hotel Front Desk Night Auditor

Sunnyvale, CA
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!!! Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Provide exceptional service to all hotel guests during their stay • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Outstanding communication skills and excellent customer service skills are required • Computer proficiency is required; experience with accounting or reservation software is preferred • Requires a flexible schedule that allows for overnight shift hours • Some college is preferred but a high school diploma or equivalent is required Compensation: $19 - $19.50 hourly DOE