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Hotel Front Desk Night Auditor - Part-Time

Aloft Newport on the Levee

Hotel Front Desk Night Auditor - Part-Time

Newport, KY
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Provide exceptional service to all hotel guests during their stay • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Complete additional bookkeeping, administrative, and accounting procedures as requested • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Qualifications: • Outstanding communication skills and excellent customer service skills are required • Some college is preferred but a high school diploma or equivalent is required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Requires a flexible schedule that allows for overnight shift hours Compensation: $15 - $16 hourly