Hotel Front Desk Night Auditor - Part-Time
We are looking for a reliable and detail-oriented Part-Time Night Auditor to join our team at our IHG-branded hotel. This position is responsible for overseeing overnight front desk operations while ensuring accurate daily financial reporting and maintaining high standards of guest service. The ideal candidate will have previous hotel front desk and night audit experience, be comfortable working independently during overnight hours, and demonstrate strong attention to detail. Responsibilities include assisting guests, completing nightly reports, reconciling daily transactions, and ensuring all procedures are completed in accordance with IHG brand standards. Successful candidates are dependable, organized, and committed to delivering a positive guest experience while maintaining accuracy and professionalism during overnight shifts. Responsibilities: • Perform overnight front desk duties, including guest check-ins and check-outs • Complete nightly audit procedures and balance daily financial transactions • Perform accurate billing checks and resolve discrepancies prior to running the night audit • Prepare and distribute daily audit and revenue reports • Handle credit card transactions and reconcile discrepancies • Respond to guest inquiries, requests, and concerns professionally • Maintain cleanliness of public areas during overnight hours (lobby, restrooms, entrances, etc.) • Assist with laundry duties as needed, including washing, drying, folding, and organizing linens • Monitor hotel security and ensure guest safety during overnight hours • Maintain accurate records in the Property Management System (PMS) • Follow all hotel policies, procedures, and IHG brand standards • Communicate effectively with management regarding overnight activity or issues Qualifications: Qualifications & Requirements: • Minimum of 1 year hotel front desk and/or night audit experience required • Experience using Opera and/or Hotel Key PMS systems required • Prior experience at an IHG-branded property preferred • Strong understanding of night audit procedures and basic accounting principles • Ability to work independently and make sound decisions overnight • Excellent attention to detail and accuracy • Strong guest service and communication skills • Reliable, punctual, and dependable attendance • Flexible availability for overnight shifts, weekends, and holidays • Basic computer proficiency (email, spreadsheets, reports) • Ability to stand for extended periods • Assist with other duties as assigned Compensation: $16.75 hourly
• Perform overnight front desk duties, including guest check-ins and check-outs • Complete nightly audit procedures and balance daily financial transactions • Perform accurate billing checks and resolve discrepancies prior to running the night audit • Prepare and distribute daily audit and revenue reports • Handle credit card transactions and reconcile discrepancies • Respond to guest inquiries, requests, and concerns professionally • Maintain cleanliness of public areas during overnight hours (lobby, restrooms, entrances, etc.) • Assist with laundry duties as needed, including washing, drying, folding, and organizing linens • Monitor hotel security and ensure guest safety during overnight hours • Maintain accurate records in the Property Management System (PMS) • Follow all hotel policies, procedures, and IHG brand standards • Communicate effectively with management regarding overnight activity or issues