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Hotel Front Desk Night Auditor

Sleep Inn & Suites

Hotel Front Desk Night Auditor

Devils Lake, ND
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Complete additional bookkeeping, administrative, and accounting procedures as requested • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Outstanding communication skills and excellent customer service skills are required • Requires a flexible schedule that allows for overnight shift hours • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Some college is preferred but a high school diploma or equivalent is required • Proficiency with computers is required; experience with reservation and accounting software is desired Compensation: $15 - $17 hourly