Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Benefits • Competitive pay • Employee discounts on hotel stays, café items, and retail • Training and development opportunities • Opportunities for advancement as the property grows Who Thrives Here Team members who succeed at The Amaya are: • Thoughtful and attentive • Warm, polished, and guest-focused • Detail-oriented • Reliable and professional • Energized by helping others and elevating everyday moments Schedule & Work Environment • Full-time positions available • Shifts may include mornings, evenings, nights, weekends, and holidays • Calm, beautifully designed workspace Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Ensure all guests feel they are having an exceptional experience at the property • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Complete additional bookkeeping, administrative, and accounting procedures as requested • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Guest Experience & Service • Greet guests warmly and deliver an elevated, personalized check-in/check-out experience • Assist with guest requests, local recommendations, and problem resolution • Maintain a calm, polished, and professional presence at all times • Support the Amaya welcome ritual (when applicable during peak seasons) Front Desk Operations • Manage reservations, room assignments, and payment processing • Handle phone calls, messages, and guest communications • Monitor lobby appearance and ensure a serene, well-organized environment • Coordinate with Housekeeping and Maintenance to ensure rooms and public spaces are guest-ready • Clean public spaces, assist with laundry and room inspections as needed Technology & Systems • Operate MEWS PMS and other hotel systems (training provided) • Process payments, folios, and nightly reports • Ensure accurate documentation and adherence to hotel policies Safety & Standards • Follow all security, privacy, and cash-handling procedures • Support emergency protocols and maintain awareness of guest safety Qualifications: • Great communications. and excellent customer service skills are required • Some college is preferred but a high school diploma or equivalent is required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Overnight shift; requires flexible hours Required • Strong customer service mindset with a warm, professional demeanor • Excellent time management, organizational, prioritization, and communication skills • Ability to multitask and remain composed in a boutique, fast-paced environment • Comfortable with computers and learning new systems Preferred • Experience in hotels, hospitality, or guest-facing roles • Familiarity with MEWS PMS or similar property management systems Compensation: $14 - $18 hourly
• Guest Experience & Service • Greet guests warmly and deliver an elevated, personalized check-in/check-out experience • Assist with guest requests, local recommendations, and problem resolution • Maintain a calm, polished, and professional presence at all times • Support the Amaya welcome ritual (when applicable during peak seasons)Front Desk Operations • Manage reservations, room assignments, and payment processing • Handle phone calls, messages, and guest communications • Monitor lobby appearance and ensure a serene, well-organized environment • Coordinate with Housekeeping and Maintenance to ensure rooms and public spaces are guest-ready • Clean public spaces, assist with laundry and room inspections as neededTechnology & Systems • Operate MEWS PMS and other hotel systems (training provided) • Process payments, folios, and nightly reports • Ensure accurate documentation and adherence to hotel policiesSafety & Standards • Follow all security, privacy, and cash-handling procedures • Support emergency protocols and maintain awareness of guest safety • Uphold brand standards and contribute to continuous improvement