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Hotel Front Desk Night Auditor

The Retreat on Charleston Peak

Hotel Front Desk Night Auditor

National
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Provide exceptional service to all hotel guests during their stay • Perform additional bookkeeping, administrative, and accounting procedures as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Overnight shift; requires flexible hours • Some college is preferred but a high school diploma or equivalent is required • Great communications. and excellent customer service skills are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Computer proficiency is required; experience with accounting or reservation software is preferred Compensation: $17 hourly