Hotel Front Desk Night Auditor

voco | The Clair

Hotel Front Desk Night Auditor

Cincinnati, OH
Paid
  • Responsibilities

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today. Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Complete additional bookkeeping, administrative, and accounting procedures as requested • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Make sure every hotel guest has a pleasant stay • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus • Diploma or equivalent from high school is required; some college is desired • Excellent customer service and communication skills are required • Experience in the hospitality industry or guest services is preferred, but not required • Overnight shift; requires flexible hours • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $16 - $18 hourly

    • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment