Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk supervisor to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest • Generate occupancy reports and compile financial information for the general manager • Make sure to adhere to the front desk budget and put in orders for office supplies as needed • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies Qualifications: • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field • High school diploma or equivalent certification required (GED) • Showcase exceptional multitasking, communication, and management skills • 1 year of previous experience working in the hospitality industry Compensation: $16 - $16.50 hourly

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