Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Handle the front desk budget and order office supplies as needed • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Gather financial information and generate occupancy reports for the general manager • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Bookkeeping skills and experience with MS Office a plus • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field • Prior hospitality experience of 1 year is required for this position • Applicants must have a high school diploma or GED • Possess excellent management skills, communication skills, and multitasking skills • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $15 - $17 hourly

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment