We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Handle the front desk budget and order office supplies as needed • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Gather financial information and generate occupancy reports for the general manager • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • Have superb communication skills, management skills, and multitasking skills • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field • Bookkeeping skills and experience with MS Office a plus • Applicants must have a high school diploma or GED • Prior hospitality experience of 1 year is required for this position • Lightspeed experience preferred Compensation: $55,000 - $65,000 yearly

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