We’re in search of a hotel front desk manager who will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Make sure to adhere to the front desk budget and put in orders for office supplies as needed • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Gather financial information and generate occupancy reports for the general manager • Lead operations at the front desk and make sure guests have an exceptional stay Qualifications: • 3–5 years of experience in a hotel front desk supervisory or comparable leadership role, with a strong grasp of front office operations • Night and weekend availability • Experience using Opera

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