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Hotel Front Office Supervisor

The Inn At Meadowbrook

Hotel Front Office Supervisor

Prairie Village, KS
Full Time
Paid
  • Responsibilities

    Enjoy a work environment where you are given the tools, training, staff, and support to be your best! Be part of a 5-star rated team (check our online reviews!) www.innatmeadowbrook.com We’re looking for a Front Office Supervisor to ensure every guest at our hotel has an exceptional stay with us! Must like smiling, being helpful, and having a positive, can-do attitude! Responsibilities: • Provide superior customer service through every guest encounter • Always be smiling, helpful, and have a positive, can-do attitude • Lead shift operations on a daily basis • Supervise front desk staff. Train new staff members • Provide superior customer service through every guest encounter • Resolve guest and employee issues • Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary • Gather financial and operational information and submit daily reports at the end of the shift Qualifications: • High school diploma or equivalent certification required (GED) • Bookkeeping skills and experience with MS Office a plus • Have superb communication skills, management skills, and multitasking skills • Hospitality experience of at least 1 year is required for this role • 40 hours per week position and must be able to work any nights and days • Typical schedule is 3 pm-11 pm. There may also be some 7 am-3pm shifts Compensation: $18.25 hourly

    • Provide superior customer service through every guest encounter • Always be smiling, helpful, and have a positive, can-do attitude • Lead shift operations on a daily basis • Supervise front desk staff. Train new staff members • Provide superior customer service through every guest encounter • Resolve guest and employee issues • Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary • Gather financial and operational information and submit daily reports at the end of the shift