GF Hotels & Resorts and the Holiday Inn Milwaukee Riverfront are hiring a Hotel General Manager. As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible! Responsibilities: • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings • Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them • Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep Qualifications: • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • 5+ years of experience working in a hotel or the hospitality industry required • Demonstrate excellent organizational skills, communication skills, and problem-solving skills • A proven record of experience managing a team, preferably in the hospitality field, is required • You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study

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