Hotel General Manager

NEXGEN HOSPITALITY IV LLC

Hotel General Manager

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Position Overview

    NexGen Management is seeking an experienced and service-driven General Manager to lead operations at one of our extended stay hotel properties. The ideal candidate is a hands-on hospitality leader with strong operational, financial, and team development experience who is passionate about delivering exceptional guest experiences and maximizing hotel performance.

    The General Manager will oversee all aspects of hotel operations including guest satisfaction, revenue management, sales strategy, financial performance, team leadership, and property maintenance while ensuring compliance with brand standards and company expectations.

    Key Responsibilities

    Oversee daily hotel operations including Front Office, Housekeeping, Maintenance, Sales, and Guest Services

    Drive guest satisfaction and maintain high online review scores and brand service standards

    Manage hotel financial performance including budgeting, forecasting, payroll, labor controls, and expense management

    Lead, mentor, and develop hotel team members while fostering a positive workplace culture

    Recruit, train, schedule, and evaluate department managers and staff

    Ensure compliance with all company policies, safety regulations, and brand requirements

    Monitor revenue performance and collaborate with revenue management and sales teams to maximize occupancy and ADR

    Maintain strong relationships with guests, corporate accounts, vendors, and ownership groups

    Conduct regular property inspections to ensure cleanliness, maintenance, and operational excellence

    Respond professionally and efficiently to guest concerns and operational challenges

    Participate in sales initiatives and local networking opportunities to grow hotel revenue

    Qualifications

    Minimum 3–5 years of hotel General Manager experience preferred

    Extended stay hotel experience strongly preferred

    Strong leadership, communication, and organizational skills

    Proven ability to manage hotel financials and drive profitability

    Experience with hotel PMS systems, revenue management, and labor controls

    Ability to work flexible schedules including weekends and holidays as needed

    Brand experience with Hilton, Marriott, Hyatt, IHG, or similar hotel brands preferred

    Bachelor’s degree in Hospitality Management or related field preferred, but not required

    Compensation & Benefits

    Competitive salary based on experience

    Performance bonus opportunities

    Paid time off and holiday pay

    Health, dental, and vision benefits

    Career growth opportunities within NexGen Management

    Hotel travel discounts

    Why Join NexGen Management?

    At NexGen Management, we are committed to operational excellence, guest satisfaction, and creating opportunities for hospitality professionals to grow their careers. We value leadership, accountability, teamwork, and delivering exceptional service across every property we manage.