Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Overview
NexGen Management is seeking an experienced and service-driven General Manager to lead operations at one of our extended stay hotel properties. The ideal candidate is a hands-on hospitality leader with strong operational, financial, and team development experience who is passionate about delivering exceptional guest experiences and maximizing hotel performance.
The General Manager will oversee all aspects of hotel operations including guest satisfaction, revenue management, sales strategy, financial performance, team leadership, and property maintenance while ensuring compliance with brand standards and company expectations.
Key Responsibilities
Oversee daily hotel operations including Front Office, Housekeeping, Maintenance, Sales, and Guest Services
Drive guest satisfaction and maintain high online review scores and brand service standards
Manage hotel financial performance including budgeting, forecasting, payroll, labor controls, and expense management
Lead, mentor, and develop hotel team members while fostering a positive workplace culture
Recruit, train, schedule, and evaluate department managers and staff
Ensure compliance with all company policies, safety regulations, and brand requirements
Monitor revenue performance and collaborate with revenue management and sales teams to maximize occupancy and ADR
Maintain strong relationships with guests, corporate accounts, vendors, and ownership groups
Conduct regular property inspections to ensure cleanliness, maintenance, and operational excellence
Respond professionally and efficiently to guest concerns and operational challenges
Participate in sales initiatives and local networking opportunities to grow hotel revenue
Qualifications
Minimum 3–5 years of hotel General Manager experience preferred
Extended stay hotel experience strongly preferred
Strong leadership, communication, and organizational skills
Proven ability to manage hotel financials and drive profitability
Experience with hotel PMS systems, revenue management, and labor controls
Ability to work flexible schedules including weekends and holidays as needed
Brand experience with Hilton, Marriott, Hyatt, IHG, or similar hotel brands preferred
Bachelor’s degree in Hospitality Management or related field preferred, but not required
Compensation & Benefits
Competitive salary based on experience
Performance bonus opportunities
Paid time off and holiday pay
Health, dental, and vision benefits
Career growth opportunities within NexGen Management
Hotel travel discounts
Why Join NexGen Management?
At NexGen Management, we are committed to operational excellence, guest satisfaction, and creating opportunities for hospitality professionals to grow their careers. We value leadership, accountability, teamwork, and delivering exceptional service across every property we manage.