Imagine This: Become the Heartbeat of Arizona’s Most Charming Mountain Getaway This isn’t just another job. This is your chance to lead operations at a one-of-a-kind retreat where every guest becomes part of a story worth telling. Check us out on Instagram: @thestrawberryinn • Location? In the pines. • Impact? Powerful. • Reach? Over 100,000 social media followers and counting. • Recognition? Featured in top Phoenix Metro magazines and news programs. As our Operations Leader , you won’t be pushing paper—you’ll be orchestrating magic in the crisp mountain air, surrounded by the towering Ponderosa forest. You'll craft experiences that spark five-star reviews, inspire repeat bookings, and leave a lasting legacy on our guests and brand. This is where hospitality meets heart. Where leadership means lighting up someone’s stay—and your own life in the process. Sounds like your calling? Then keep reading. Responsibilities: The Opportunity This isn’t just operations. This is leadership on-location. You’ll own the day-to-day rhythm of our property: managing teams, elevating guest experiences, and ensuring our brand shines through in every detail—from clean linens to concierge-level care. And here's the truth: you’ve gotta love to get your hands dirty. If folding laundry, fixing a light bulb, or jumping in to save the day feels beneath you—this isn’t your role. But if you want to: • Run a high-performing team • Keep a stunning property humming • Become the face of one of Arizona’s most beloved boutique destinations —You’re our person. Your Mission • Guest Experience Leadership : Be the go-to contact for guests (especially after-hours) and own the WOW factor in every stay. • Team Management : Recruit, coach, and lead cleaning & support staff with care, accountability, and results. • Quality Control : Conduct walkthroughs, manage inventory, oversee laundry systems—every detail matters. • Operations Oversight : Ensure safety, aesthetics, and maintenance are on point across all spaces. • Brand Stewardship : Uphold The Strawberry Inn vibe—warm, thoughtful, modern, and guest-obsessed. Qualifications: This Job IS For You If… • You’re a hospitality pro with at least 3 years of hands-on experience leading teams in cleaning, laundry, or guest services. • You're a systems thinker —you thrive on schedules, checklists, and making sure things run like clockwork. • You're physically fit and energized by moving between cabins, properties, and project sites daily. • You have the grit and flexibility to step in when someone calls out—yes, that includes folding towels or resetting a room when needed. • You take ownership of quality —from laundry freshness to perfectly staged cabins, nothing escapes your eye. • You’re a natural people leader —able to hire, coach, and occasionally let go of staff to maintain high standards. • You don’t mind rolling up your sleeves —whether it’s scheduling a vendor, changing a lightbulb, or patching a scuff in the wall. • You’re ready to embrace small-town life in Pine or Strawberry, AZ, and make a real difference in a place where your work matters. • You’re available for after-hours guest support and can calmly guide someone through a lockbox situation or late-night check-in hiccup. • You're game to host summer firepits or movie nights, helping guests feel welcome while laundry spins in the background. This Job ISN’T For You If… • You’re looking for a Monday–Friday desk job or prefer an office setting over active, hands-on work. • You expect to delegate everything and aren’t willing to cover a shift or step in when needed. • You’re uncomfortable with after-hours texts or calls —especially in peak summer months when guests occasionally need help. • You don’t want to relocate to a small town or aren’t ready to commit to the lifestyle Pine/Strawberry offers. • You’re not confident in hiring, training, or letting go of team members to keep standards high. • You’re not mechanically inclined or unwilling to get involved in simple repairs or vendor coordination. • You want to be in charge of bookings, guest communications, finances, or marketing —those are handled by our Scottsdale office. • You struggle to lead with accountability , follow through, or manage a small team with pride and consistency. Compensation: $50,000 - $70,000

• The OpportunityThis isn’t just operations. This is leadership on-location. You’ll own the day-to-day rhythm of our property: managing teams, elevating guest experiences, and ensuring our brand shines through in every detail—from clean linens to concierge-level care.And here's the truth: you’ve gotta love to get your hands dirty. If folding laundry, fixing a light bulb, or jumping in to save the day feels beneath you—this isn’t your role.But if you want to: • Run a high-performing team • Keep a stunning property humming • Become the face of one of Arizona’s most beloved boutique destinations—You’re our person.Your Mission • Guest Experience Leadership: Be the go-to contact for guests (especially after-hours) and own the WOW factor in every stay. • Team Management: Recruit, coach, and lead cleaning & support staff with care, accountability, and results. • Quality Control: Conduct walkthroughs, manage inventory, oversee laundry systems—every detail matters. • Operations Oversight: Ensure safety, aesthetics, and maintenance are on point across all spaces. • Brand Stewardship: Uphold The Strawberry Inn vibe—warm, thoughtful, modern, and guest-obsessed.