Hotel Group Coordinator

Endeavor Hospitality Group

Hotel Group Coordinator

new york city, NY
Paid
  • Responsibilities

    What’s your Endeavor? If this is you… • It’s all in the details...you dot the i’s and cross the t’s! • Hospitality is your second nature! • Your smile can be felt through the phone! • You take organization to a whole new level!… We want to talk to you! Endeavor Hospitality Group, a boutique hotel management company, is seeking an ambitious, polished team player to be the Group Coordinator of a new and exceptionally designed Courtyard Marriott, located in the dynamic Hudson Yards district! This is the perfect location, only one avenue away from the Jacob Javits Center, a few blocks from Madison Square Garden and the Highline, along with numerous major corporate headquarters! Endeavor Hospitality Group was founded by business-driven developers who have been deeply and passionately rooted in the New York real estate market for decades. We are looking for a highly skilled, ambitious administrator to support our growth and see the opportunity for their own development Responsibilities: What You Will Be Doing: • Coordinate group reservations and special requests to guarantee a smooth guest experience • Serve as the primary point of contact for group clients, addressing inquiries and concerns in a timely manner • Collaborate with sales, front desk, and catering teams to ensure all group needs are met • Prepare and maintain accurate booking documentation, contracts, and billing information • Assist in event planning and execution, coordinating with various departments to meet client specifications • Monitor group arrivals and departures, tracking key metrics and reporting on performance • Provide exceptional customer service and foster positive relationships with clients and guests Qualifications: • Marriott Brand experience is highly preferred • Responsible with an aptitude for problem-solving • Previous customer service and administrative experience • Strong organizational skills, exceptional verbal and writing abilities • Ability and desire to work in a fast-paced environment • Proven experience in digital systems and reporting, i.e., Delphi, PMS, Microsoft Office, Excel, PowerPoint, etc. • Be a team player with a high level of dedication and perform other duties as assigned to meet business needs • A college degree is strongly preferred Compensation: $27 - $29 hourly

    • What You Will Be Doing: • Coordinate group reservations and special requests to guarantee a smooth guest experience • Serve as the primary point of contact for group clients, addressing inquiries and concerns in a timely manner • Collaborate with sales, front desk, and catering teams to ensure all group needs are met • Prepare and maintain accurate booking documentation, contracts, and billing information • Assist in event planning and execution, coordinating with various departments to meet client specifications • Monitor group arrivals and departures, tracking key metrics and reporting on performance • Provide exceptional customer service and foster positive relationships with clients and guests