Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Hotel Sylvia will be open before the end of June. This hotel allows guests to disconnect from their daily routine and find a cozy spot to read great literature. This themed hotel will be an escape for employees and guests alike. We seek a friendly and customer service-oriented individual to join our Hotel Guest Service representative team. In this role, you will provide exceptional service to our guests throughout their stay. Your duties will include checking guests in and out, answering phone calls and inquiries, making reservations, addressing any guest concerns or issues promptly and professionally, and making café-style coffees.

Evening shift 2P - 10P available on all days.

Responsibilities:

Greet and check in guests in a friendly and efficient manner

Answer phone calls and respond to guest inquiries

Make and confirm reservations

Handle guest requests and concerns promptly and professionally

Provide information about hotel amenities, services, and local attractions

Maintain a clean and organized front desk area

Make cafe-style beverages as ordered

Support other departments as needed

Requirements:

Previous customer service or hotel experience is preferred

Excellent communication and interpersonal skills

Ability to work well in a fast-paced environment

Strong attention to detail

Flexibility to work evenings, weekends, and holidays as needed