Hotel Houseperson

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Hotel Houseperson

Hilo, HI
Paid
  • Responsibilities

    We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity! Responsibilities: • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs • Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management • Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor Qualifications: • Good understanding of cleaning techniques and products • Hard worker with strong time management, organizational, and communication skills • 1 year experience as a houseperson or housekeeper strongly desired • Graduated high school, received GED or equivalent • Must have a strong focus on putting the guest first with exceptional customer service experience Compensation: $16.50 hourly